SEE AND DO NEW ZEALAND LIMITED, a duly incorporated company having its registered office at Kerikeri, New Zealand ("See and Do NZ" or "us"), is a multi-media tourism company promoting tourism in New Zealand and operates an Internet booking platform and NZ travel guide via the www.seeanddo.co.nz website, also accessible via related websites, affiliate and partner websites, apps, tools, social media, links, platforms, or other facilities ("Platform").
The Platform allows tour operators, activity organizers, ticket suppliers and other tourism related products ("Supplier") to offer sightseeing tours, leisure activities, and other tourism services ("Service(s)") to end customers ("Customer(s)"), and when connected through a booking system to conclude contracts directly with Customers for such services and if not connected to a booking system to advertise with a referral to their website. In addition to Customers, our commercial sub-agents and affiliates may also access the Platform to book Services from Suppliers who opt into this third-party booking system.
See and Do NZ provides the Platform to allow Suppliers to promote their business and to offer and to directly sell and promote their Services to Customers. See and Do NZ acts as a commercial agent authorized and appointed by the Supplier. See and Do NZ, through an intermediary agreement with a Customer, will facilitate the purchase of Services from Supplier by that Customer; however, in no event shall See and Do NZ be deemed a party to any agreement whereby a Customer purchases Services from Supplier.
See and Do NZ also provides extra promotion in addition to the Platform with video screen display and print promotion that Suppliers can elect to use. These videos and brochures are distributed to Accommodations, Affiliates and other tourism related and high traffic locations throughout New Zealand by See and Do NZ and Suppliers can pay to advertise and promote their products within these promotional products in conjunction with See and Do NZ. These options are available to be opted into within the Platform.
These terms and conditions ("Conditions" or "Contract") govern the relationship between the Supplier and See and Do NZ only. The relationship between Customers and the Supplier is not governed by this Contract, but by the individual agreement entered into between Customer and Supplier. The default agreement between Customers and Suppliers is in the General Terms and Conditions on the See and Do NZ website. If Supplier wishes to provide Services to Customers pursuant to terms other than the Default Supplier Terms, Supplier must directly provide those terms to the Customer. The relationship between See and Do NZ and Customers is governed by See and Do NZ's Terms of Business in the general terms and conditions. The relationship between See and Do NZ and its sub-agents is governed by separate contracts.
Complaints or claims in respect of (the Service offered, rendered, or provided by) the Supplier or specific requests made by Customers are to be dealt with by the Supplier as See and Do NZ is not responsible for and disclaims any liability in respect of such claims from Customers. See and Do NZ may at any time and at its sole discretion (a) offer customer (support) services to a Customer, (b) act as intermediate between the Supplier and Customers, (c) provide - at the costs and expenses of the Supplier � an alternative service of an equal or better standard in the event of an overbooking or other material irregularities or complaints in respect of the offered or provided service, or (d) otherwise assist Customers in their communication with or actions against the Supplier.
The Supplier is responsible for accounting to the relevant tax authorities for any taxes applicable to any amount received by the Supplier in consideration of the Services. If requested by See and Do NZ, the Supplier will promptly provide See and Do NZ with valid tax invoices in respect of any transactions through the See and Do NZ Platform.
After the fulfilment of a Service, Customers have the opportunity to review a booked Service through See and Do NZ's review system. The aim of the review system is to create meaningful and accurate feedback and the Supplier profiles in terms of performance, reliability, and trustworthiness. These Profiles can be viewed by any Customer on the Platform. All content provided in this review system is the exclusive content of See and Do NZ. The Supplier is not allowed to publish reviews on his own site/third party sites without the prior written consent of See and Do NZ.
The Supplier agrees that he has in place and will maintain, or will establish and maintain, adequate security procedures and controls to prevent the unintended disclosure of, and the unauthorized access to or misappropriation of, any personal data or information of any Customer. Neither the Supplier nor its affiliates shall either directly or indirectly, engage in any solicited or unsolicited marketing, promotional, or similar communications with any Customer that has booked through the See and Do NZ Platform without such Customer's consent. The Supplier will process, store, transmit, and access any Customer-related information that includes payment information (including, without limitation, credit card, debit card, or bank account information) in compliance with applicable law including, without limitation, the data security rules of the Payment Card Industry Data Security Standard for protecting credit and debit cardholder information applicable to the Supplier, in each case as the same may be amended, updated, replaced, or augmented. Upon See and Do NZ's request, the Supplier will provide evidence that he has established and maintains technical and organizational security measures governing the processing of personal data in accordance with this section.
In addition to any other representations and warranties made by the Supplier in these Conditions, the Supplier hereby represents and warrants that: (a) the Supplier has authorized the individual entering into these Conditions on the Supplier's behalf to take such action on the Supplier's behalf, (b) this Contract constitutes a valid and binding obligation enforceable against the Supplier in accordance with its terms, (c) the performance of the Supplier obligations under these Conditions will not violate any agreement or obligation between the Supplier and any third party, (d) the Supplier's performance under these Conditions will comply with the Conditions, (e) the Supplier holds all licenses, permits, and authorizations required to make his service available for booking through the Platform and to otherwise comply with the Supplier's obligations under these Conditions, (d) the Supplier is the owner of all intellectual property rights for everything uploaded through the Supplier Account or authorized by the owner of such rights to upload and license such rights through the Platform.
The Supplier agrees, at his expense, and on an after-tax basis, to indemnify, defend, and hold harmless See and Do NZ, each of its affiliates and any of See and Do NZ's or any of its affiliates' officers, directors, employees, or agents or See and Do NZ's third party distribution partners against any third-party claim, action, loss, damage, expense or other liability (including without limitation, attorneys' fees and expenses) arising from or relating to (a) the Supplier's Services, (b) the performance of the Supplier's duties and obligations under this Contract or any breach or default by the Supplier under this Contract, including, without limitation, a breach of any representation, warranty or covenant, or (c) any allegation that See and Do NZ's or any of its affiliates' use, reproduction, distribution or display of the Service information as permitted under this Contract infringes or misappropriates the intellectual property rights of any third party. The Supplier agrees to use a counsel reasonably satisfactory to See and Do NZ to defend any indemnified claim, and See and Do NZ may participate in the defence or settlement of any claim at any time using attorneys selected by See and Do NZ at the Suppliers expense. The Supplier also agrees not to consent to the entry of any settlement or judgment without See and Do NZ's prior written consent, which will not be unreasonably withheld by See and Do NZ.
See and Do NZ reserves the right to modify and impose new or additional terms and conditions to this Contract at any time. You are encouraged to review this contract from time to time for minor changes. See and Do NZ will notify the Supplier via email if any major changes have been made to this Contract. If the Supplier does not accept such modifications or new or additional terms and conditions, he may terminate this Contract upon written notice to See and Do NZ. The Supplier's failure to exercise his right to terminate this Contract within 30 (thirty) days after notice of any modification or new or additional terms and conditions to this Contract will constitute his acceptance of such changes.
Kerikeri, 26th November 2020