Island Hopper

Full refund if cancelled up to 7 days before activity starts.

Good weather is required for this experience. If we need to cancel due to poor weather, you'll be offered a different date or a full refund.

There is a minimum number of travellers for this experience. If the minimum isn't met and we need to cancel, we will offer a different date/experience or a full refund.

Terms 
TERMS AND CONDITIONS – WAIHEKE WINGS 1. General Information The tours outlined are operated by Waiheke Wings in conjunction with partners and other suppliers as noted in the tour descriptions. All prices are in NZD and include GST. A fuel surcharge may apply in addition to listed prices. Most major credit cards are accepted. 2. Operational Flexibility Waiheke Wings will make every effort to deliver the advertised products or services. However, we reserve the right to modify the method of transport, route, or services for any reason, including but not limited to weather conditions, aircraft maintenance, or operational requirements. Waiheke Wings is not responsible for any additional costs due to delays, cancellations, or changes arising from this clause. 3. Third-Party Services When a portion of a tour or service is provided by a third-party supplier ('tour inclusion'), Waiheke Wings is not liable for any loss, damage, or injury resulting from that part of the tour, whether caused by negligence or otherwise. 4. Timings and Connections Waiheke Wings cannot guarantee exact departure or arrival times and is not liable for missed connections to other services. 5. Price Variations Prices may be adjusted due to significant increases in fuel or related supplier charges. 6. Baggage Liability All baggage and personal belongings are carried at the passenger’s own risk. 7. Children’s Fares a. Children under 2 years travel free. b. Children aged 2 to 11 years are charged 75% of the adult fare (provided at least two adults are on the flight). c. Passengers aged 12 and over pay full adult fare. 8. Passenger Weights and Flight Requirements Passengers must provide combined body weights when booking. If any individual passenger weighs more than 100 kg, this must be disclosed at the time of booking. Failure to do so may result in flight cancellation due to aircraft weight and balance limitations and may incur extra charges. A minimum of 2 or fewer passengers per flight may result in rescheduling or changes to the departure time or date. 9. Cancellations and Rescheduling a. If your flight is cancelled due to unsafe weather or unplanned maintenance, you may choose between a refund or rescheduling. b. If Waiheke Wings cancels due to weather, the group booker may: a) Rebook the experience anytime within 12 months of the original date, or b) Receive a gift voucher equal to the booking value, valid for 12 months from the cancellation date. 9.1. Scenic Flights and Transfers (for bookings with 2 or fewer passengers): c. 6 days or more: no charge d. 48 hours to 5 days: 50% charge e. Less than 48 hours or no-show: 100% charge 9.2. Package Deals: f. 14 days or more: no charge g. 2 to 6 days: 50% charge h. Less than 48 hours or no-show: 100% charge 10. Group Bookings and Private Charters Full payment is required at the time of booking for group bookings of 3 or more passengers or for private charters. Cancellations made 14 days or more prior to the event will receive a full refund. After this period, the full amount is non-refundable. 11. Gift Vouchers Gift vouchers are non-refundable. However, if the original recipient cannot use the voucher, it may be transferred to another person.